How to fix HotmailĪs with Gmail and Outlook, a likely cause is that you do not have enough storage space to receive emails. If you are still experiencing issues, check your junk email settings and your junk email folder. If there are messages that shouldn’t have been marked as junk, right-click each email, then choose Mark as not junk to move them back to your inbox. You can also check your Other tab and ensure that there are no filters preventing you from seeing all your messages. Reply I have the same question (0) Subscribe Report abuse Diane Poremsky M365 MVP Independent Advisor Replied on JReport abuse Hi, Im Diane and will be happy to help you today. Check your outbox or your mailbox storage to see what is taking up space. My Hotmail/Outlook account can not receive emails from friends and family who have Gmail accounts. If your mailbox is full, you cannot send or receive email. To unblock a blocked account, head to this link here. Your account might also be temporarily blocked because it picked up on some unusual sign-in activity. If you’re unable to send or receive emails in Outlook, Microsoft says you may need to update your password. Then click See all settings > Forwarding and POP/IMAP > IMAP access > Enable IMAP. You can enable it on a web browser by open Gmail and clicking the gear icon in the top-right corner. IMAP is the system that allows information to flow to and from your phone. The reason why you cannot add an alias to your hotmail account it is because as per guidelines in adding alias, existing Hotmail, Live,, and MSN addresses cant be added as aliases, and you cant add an alias that is already associated with another Microsoft account. Gmail on an iPhone can also have IMAP issues.
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